Jennifer French Portfolio

Lead UX designer for a complete website redesign to bring the iconic brand up-to-date to reach a new generation of consumers.

Lead UX for website redesign bringing the popular “Green Vest” expertise and refreshed design strategy to the e-commerce experience.

Lead Enterprise UX on a multi-faceted workflow to streamline internal processes and communication as well as improve team morale.

Lead UX conceptualizing and creating a scalable, flexible ML-based recommendations system resulting in $6M GDP in early testing.
(Public domain. Pword “Trusttheprocess!”)

Lead UX tasked with updating and streamlining critical service and support for Microsoft customers to better meet expectations and reduce user frustration.

Lead Enterprise UX creating a new vendor onboarding experience to replace an outdated, paper-based process. Resulting in nearly $2M annual savings.

Lead UX creating a net-new search experience resulting in a +15% increase in funnel progression and product interaction. (Public domain. Pword “Trusttheprocess!”.)